Effective Date: 6/18/2025
Last Updated: 6/18/2025
Journey 365 (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (“App”).
By using Journey 365, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Information You Provide
We collect personal information you voluntarily give us, including:
- Name
- Email address
- Age, gender, and health goals
- Account login information
- User-submitted photos or journal entries
- Subscription/payment info (if applicable)
B. Information We Collect Automatically
When you use the App, we may automatically collect:
- App usage data (features used, session duration, etc.)
- Device and browser type
- IP address and general location
- Crash logs and diagnostic data
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your account
- Personalize your experience and recommend healthy habits
- Send you updates, notifications, and promotional messages
- Improve the functionality and performance of the App
- Respond to customer service inquiries
- Process payments (if applicable)
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service providers (e.g. hosting, analytics, customer support)
Payment processors (for in-app purchases or subscriptions)
Legal authorities, if required to comply with law, court order, or legal process
4. Data Security
We implement reasonable safeguards to protect your information, including encryption and secure data storage. However, no method of transmission over the Internet is 100% secure.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails (unsubscribe link included)
- Disable app tracking via device settings
- Request a copy of the data we hold about you
To make a request, contact us at [email protected].
6. Data Retention
We retain your personal data as long as your account is active or as needed to provide services. You may delete your account at any time, and we will remove your data in accordance with our retention policy.
7. Children’s Privacy
Journey 365 is not intended for children under 18. We do not knowingly collect information from anyone under 18. If we learn we’ve collected personal data from a child, we will delete it immediately.
8. Third-Party Services
The App may link to or integrate with third-party services (e.g., Apple Health, Google Fit, Stripe). We are not responsible for the privacy practices of these services. Please review their policies separately.
9. International Users
If you are accessing the App from outside the U.S., you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Your continued use of the App after changes are posted constitutes your acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: